[Close] 

Customer Service Representative - Sales

Job Description

Some of the main aspects of this INSIDE Office position:



  • You will be the primary contact with our customers via email and telephone correspondence and at times directly at trade shows.


  • You will identify the customer's needs and applications and present spring designs and solutions.


  • You will be involved with evaluating mechanical drawings, blueprints, and actual spring samples and submit quotes to customers and potential customers.


  • You will follow up with leads and build and generate lasting customer relationships by providing excellent customer service.


  • You will multi-task and follow-up in a timely fashion.


  • You will be involved in multiple office functions from order entry, shipping, tracking, using ERP/MRP software etc.


  • You will work as a team, helping wherever needed.



 


Some of the challenges of this position:



  • Fast pace and multitasking


  • Deadlines and time constraints


  • Critical detail oriented


  • Difficult or Challenging customers and demands


  • Learning about a new industry and becoming an authority in a relatively short time.



Qualities Required:



  • Personable and friendly


  • Pleasant phone voice and professional demeanor


  • Honest and have a strong work ethic.


  • Computer systems competency.


  • Willingness to go the extra mile and do whatever it takes, wherever it's needed attitude.


  • Organized and able to multitask and follow up in a timely manner.


  • Conscientious and accurate with strong math and language skills.


  • Strong mechanical aptitude to understand customer's needs.


  • Willingness to travel to different accounts throughout the country as well as prepare for and work trade shows.


  • You will work as part of a team and must get along well with your coworkers and management.




Company Description
General Wire Spring Co, established n 1930 is a leading custom spring and wire forming company. The spring division is partners with General Pipe Cleaners a leader in the plumbing and drain cleaning machine industry. Located in McKees Rocks, a few miles from downtown Pittsburgh. We have employees exceeding 50 years of employment and we have multi-generations of employees and management working together taking pride in the high-quality products that we manufacture and sell worldwide to our customers.
www.generalwirespring.com
www.drainbrain.com



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Real Estate Customer Service and Sales Represe...
Emmaus, PA Berkshire Hathaway HomeServices Fox & Roac...
Real Estate Customer Service and Sales Represe...
Souderton, PA Berkshire Hathaway HomeServices Fox & Roac...
Real Estate Customer Service and Sales Represe...
Perkasie, PA Berkshire Hathaway HomeServices Fox & Roac...
Real Estate Customer Service and Sales Represe...
Bryn Mawr, PA Berkshire Hathaway HomeServices Fox & Roac...
Real Estate Customer Service and Sales Represe...
Broomall, PA Berkshire Hathaway HomeServices Fox & Roac...
Real Estate Customer Service and Sales Represe...
Harleysville, PA Berkshire Hathaway HomeServices Fox & Roac...